Privacy Policy
Last Revised: April 10, 2019

Thank you for visiting our website. Carpe Diem Sales & Marketing appreciates your interest in our company and products. This Privacy Policy applies to, owned and operated by Carpe Diem Sales & Marketing. This Privacy Policy describes how Carpe Diem Sales & Marketing collects, uses, shares, and secures the personal information you provide. It also describes your choices regarding access to the use, access, and correction of your personal information. We urge you to read our Privacy Policy so that you will know how we maintain and protect any information that you may give us through our websites.

Information We Collect

We receive information in different ways through our website. The information we receive from users of our website can be categorized as being either passive information or personally identifiable information.

Passive Collection

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

Personally Identifiable Information

Personally identifiable information refers to information that can be used to identify you, such as your name, email address, phone number, address, billing information such as credit card number and billing address etc. In many cases, we ask for this information to provide the service you wish to use. The amount of personally identifiable information that we know about you is entirely up to you. We will only know personally identifiable information if you choose to share this information about yourself; however, some features or services may not be available unless we obtain a certain amount of personally identifiable information.

We may also collect, from you, the following personal information about your contacts:

Name and email address

When you provide us with personal information about your contacts, we will only use this information for the specific reason for which it is provided. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at [email protected].

Use of Information


We may use this information to:
Fulfill your order
Send you an order confirmation
Assess the needs of your business to determine suitable products
Send you requested product or service information
Send product updates or warranty information
Respond to customer service requests
Administer your account
Send you a catalog
Send you a newsletter
Send you marketing communications
Respond to your questions and concerns
Improve our website and marketing efforts
Display content based upon your interests

Tracking Technologies

Carpe Diem Sales & Marketing and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.



 We partner with a third party to display advertising on our website or to manage our advertising on other sites. Our third-party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click or if located in the European Union click Please note you will continue to receive generic ads.

Disclosure of and Access to Information

Aggregate and Personally Identifiable Information

We may share aggregate information with third parties. For example, we may match our user information, such as gender and age preferences and usage, with data of these third parties to help develop additional products and services to offer through our website.

As a general rule, we will not disclose your personally identifiable information to any unaffiliated third party, except when we have your permission.

In some circumstances, we may be required by law to disclose personally identifiable information such as to comply with a subpoena or other legal process. We will do so, in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We may also disclose personally identifiable information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against a third party who may be violating our terms and conditions governing the use of our website, or who may be (intentionally or unintentionally) causing injury to or interference with your or our rights or property or those of a third party.


Service Providers

 We may share your information with third parties who provide services on our behalf to help with our business activities.  These companies are authorized to use your personal information only as necessary to provide these services to us. 

 These services may include:

  • Fulfilling orders and delivering packages
  • Payment processing
  • Sending marketing communications
  • Web analytics to optimize customer online experience
  • Secure hosting providers

Login Credentials

To use the password-protected services available on this website, you must login in using your username and password. Your login credentials should be kept strictly confidential to prevent unauthorized use. You are responsible for safeguarding and maintaining the secrecy of your password at all times.

Security Measures

The security of your personal information is important to us. Carpe Diem Sales & Marketing has taken reasonable steps and has employed industry-standard practices and technology to insure the integrity and confidentiality of personally identifiable information. If you have any questions about the security of your personal information, you can contact us at [email protected].

Updating, Correcting and Deleting Personally Identifiable Information

We strongly believe in providing you with the ability to access, edit, or opt-out of providing personally identifiable information to us. Upon request, Carpe Diem Sales & Marketing will provide you with information about whether we hold any of your personal information. Accordingly, at any time, you may amend, update or delete the information about you contained in any registration profile you have completed with us, including any and all personally identifiable information, by mailing your request to:

Carpe Diem Sales & Marketing
4560 36th Street
Orlando, Florida 32811
Attn: Director of E-Commerce

You may also contact us at [email protected]. We will respond to your request within a reasonable timeframe.


Data Retention

 We may retain your information for as long as your account is active or as needed to provide your services, comply with our legal obligations, resolve disputes and enforce our agreements.


Email or Newsletter Preferences

 You may sign up to receive an email or a newsletter or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or at your member profile on our website or by contact us at [email protected].

Prohibited Use of This Website

If you live in a state or country that has laws that would either (1) void or alter these terms and conditions or (2) make illegal the access or use of this website, then your use of this website is unauthorized; it cannot be sanctioned by Carpe Diem Sales & Marketing, and you use the website at your own risk.

Contacting Us Regarding this Privacy Policy or the Website

If you have questions about this Privacy Policy or any other questions concerning the website, please contact:

Carpe Diem Sales & Marketing
4560 36th Street
Orlando, FL 32811
Attn: Director of E-Commerce
Phone: (407) 682-1400

[email protected]

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.